Field Service Engineer – UK / Europe
We have a brand new position for a talented International Field Service Engineer / Support Engineer with a background in supporting complex high technology systems across customer sites. This company is based in Cambridge but the role could be home-based (remote working / WFH ) elsewhere in the UK and will require extensive travel across the UK and Europe (circa 25%). Candidates should have experience in an International Support Engineer / Field Service Engineer role supporting, installing and maintenance of complex special purpose automated machinery / equipment / scientific instruments or similar.
As the Field Service Engineer you will be a key member of the customer support team who are the first point of contact for all service enquires for the companys high technology automated systems and derivatives. Support will then be given either directly through to completion or coordinated with other team members where additional support and skills are required.
– Field service support / installation and interaction
– Customer technical support / coordination
– Maintenance & upgrades of electronics, software and clean room mechanical systems.
– Production Support
The candidate should be ambitious, independent, exhibit strong leadership skills and enjoy problem-solving. The technologies utilized are diverse so the ideal candidate should have a broad experience on complex instruments / special purpose machinery. Experience with vacuum, pneumatic and/or semiconductor processes will be highly beneficial.
Qualifications and Experience required:
– HND / HNC or Degree in electrical, electronic or mechanical engineering
– High level of relevant product and service experience to include; automated systems, control systems, mechanical / electromechanical components, electrical circuits and software
– revious experience working as a field service engineer
– Understanding of engineering drawings and principles
– Microsoft Office capable (Word, Excel, Outlook, PowerPoint)
– UK driving licence essenti